(5.0 / 5)1854+ Ratings

Alexis Jae Reviews

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Overall Rating

5.0
4 Reviews
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About Alexis Jae

Alexis Jae Jewelry offers a unique shopping experience where customers can purchase curated pieces, make adjustments to existing items, or create a piece completely from scratch. They have been creating jewelry for over 75 years and offer a direct-to-consumer model, skipping the middleman and saving customers around 50% off traditional retail prices. Their collection includes a variety of jewelry, but if customers can't find what they're looking for, Alexis Jae Jewelry offers custom designs. All their stones are natural, untreated, and ethically sourced, and they only use conflict-free gemstones. Their gold is 100% recycled, and they start with 24k pure gold, mixing alloys to achieve carat and color. They also rhodium all of their white gold styles for true whiter tones, unless otherwise requested. Every item is made special for the customer, and they don't mass-produce their products. Additionally, 25% of profits from every purchase goes toward The Breast Cancer Research Foundation through A Cure In Our Lifetime, a 501 (c) (3) nonprofit founded within their community. This cause is important to them, and they hope it is to their customers as well.

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Alexis Jae Customer Reviews (4)

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Boði Jónmundsson
Boði Jónmundsson
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Dec 17, 2023
Alicia May
Alicia May
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Dec 16, 2023
Abby Marsh
Abby Marsh
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Dec 15, 2023
Charles Wright
Charles Wright
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Dec 14, 2023

Alexis Jae Customer’s Q&A

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Alexis Jae FAQs

FAQ

About alexisjae.com Popular Products and Services?

Alexis Jae is a jewelry company that offers direct-to-consumer products at wholesale prices. They provide a unique shopping experience where customers can customize their jewelry. Customers can shop curated pieces, make adjustments to existing pieces, or create a piece completely from scratch. They have been creating jewelry for over 75 years.

Their products are made with natural, untreated, and ethically sourced stones. They use 100% recycled gold and all their white gold styles are rhodium for true whiter tones. They do not mass-produce their products, every item is made special for the customer.

In addition to providing beautiful jewelry, Alexis Jae also supports a cause. They donate 25% of profits from every purchase to The Breast Cancer Research Foundation through A Cure In Our Lifetime, a 501 (c) (3) nonprofit founded within their community.

They also offer customizable engagement rings and wedding rings. From stone selection to designs, they can craft the ring of your dreams.

Their customer service is highly praised. Customers have shared positive experiences about the responsiveness and accommodation of the customer service team. They have also expressed satisfaction with the quality of the products.

FAQ

How can I contact Alexis Jae customer service?

You can contact Alexis Jae customer service by phone or email. The phone number is 914-222-3883 and the email address is hello@alexisjae.com. They are located in New York, United States. If you have any questions about their jewelry, you can fill out a form on their website or directly call or text them.

FAQ

What is AlexisJae?

AlexisJae is a brand that offers custom fine jewelry without the markups. The brand is known for its ethically sourced gems and all recycled gold. The jewelry is completely customizable and 25% of the profits are donated to breast cancer research. The brand offers a variety of jewelry including earrings, rings, and bracelets. AlexisJae also offers a selection of 14k gold women's bracelets, including bangle bracelets, diamond bracelets, charm bracelets, tennis bracelets, link chain bracelets, gold chain bracelets, and more. The brand was created by Alexis Jae, who comes from a family that has been manufacturing fine jewelry for generations. Customers have the option to shop curated pieces, make adjustments to existing pieces, or create a piece completely from scratch.

FAQ

alexisjae.com Return Policy?

Alexis Jae Jewelry's Return Policy states that they will accept returns of select products if shipped back within seven days of the first delivery attempt. Under the shipping section of each product, you can see if the product is eligible for returns.

As for their Shipping Policy, they offer free shipping on orders of $250. Otherwise, shipping costs $15 per order. All items are insured during shipping. All orders are shipped within 4-6 weeks of payment. If your order is completely custom, it may take a bit longer. They will discuss timing with you during that process.

FAQ

What is Alexis Jae Jewelry?

Alexis Jae Jewelry is a brand that offers fine jewelry without the mark-ups. They offer a variety of products including earrings, rings, and bracelets. The brand is known for its ethically sourced gems and all recycled gold. They also offer completely customizable jewelry and donate 25% of their profits to breast cancer research. Some of their best-selling items include the Single Sapphire Bracelet, 35mm Hoop Earrings, and the Dainty Emerald Bracelet. They also offer a curated collection of 14k and 18k gold rings that are fully customizable.

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